| I wanted to write a short note of thanks for
your generosity, effort, and professionalism in
helping repair the dent on my rental car. There
is no question you saved me time and money
with your assistance. I wish you the best
with your business, and rest assured if I need
assistance with my vehicles in the future, I
am your customer! Thank you very much! |
Recently I had my new truck
in for hail damage repair. I had to write to
express my pleasure with the professional
and friendly treatment I received.
I do not usually write letters about services
I receive because usually there is nothing
exceptional about the services I receive. In
this instance, the excellent service your employees
provided demanded that I write you.
First and foremost, I have never, and I repeat
never, seen such beautiful work done on a repair
job. I am at a loss for words to express
my pleasure of seeing my new pick-up returned
to looking new again.
From the minute I spoke with your expert
and he gave me the estimate to the final conversation
I had with you, I have never seen such professional
and friendly employees. Every one I spoke with
treated my problems and concerns as if it was
their problems and concerns.
If I ever have the opportunity to suggest
a repair facility, you can count on me to suggest
your company.
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Just a brief note to say "Thank You" for
taking such good care of my cars throughout the
years. I was very disappointed to see a huge
dent in my new Mercedes after a day of shopping. It
is amazing to me that you were able to make it
look brand new again! You are miracle workers!
I have no idea why anyone would go through the expense and hassle
of having their car repaired and repainted. Usually the paint never
quite matches and you can always tell where the bodywork was done.
You can fix it inexpensively, quickly and restore it to perfect condition.
I appreciate your professionalism
and great service! You are definitely the
best!
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I must take the time to drop you this note
commending you on the wonderful work you did
on my car. It is virtually undetectable!
If I had known you were this good, I would have
brought the car in a year ago.
Thank you again for a job well done.
It isn't often I'm inspired to write this
type of letter. However, I feel that after
the stellar service you and your team afforded
me last week I had no choice.
I was feeling very badly after having my new
'99 Lexus LS400 badly dented by a shopping
cart recently. I was sure that the entire door
would have to be repainted. To my surprise
and relief, you folks repaired the dent flawlessly
with no painting whatsoever.
I am probably one of the fussiest customers
you will encounter. If I am satisfied, everyone
will be! I was also impressed that you stuck
accurately to your quoted price which I thought
was very reasonable.
If ever you need a reference, please don't
hesitate to have a prospective customer call
me. I appreciate craftsmen like you
who still take pride in their work.
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I
want to thank you all for the excellent
job of fixing the hail damage on my
Lincoln Towncar last month. There is no evidence
that a hail stone touched the car and my State
Farm Agent agreed. Workmanship comes
from the desire and pride to do a good job
in a timely manner which is evident at your
shop. Also, your shop is clean and
well kept as are the employees which says a
lot about an operation, I think. More service
type businesses should look at your well run
operation if they want satisfied customers.
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Thank you for the
excellent job you did removing the dings from
my BMW yesterday. Your work was beyond my expectations.
The large dent on
my front hood has disappeared. You are artist
at your work and obviously take a lot of pride
in the finished product. I highly recommend
your company to anyone who takes pride in the
appearance of their automobile.
Please feel free to stop by to see these and
more original testimonials!
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I would like to take this time to thank you
and your staff for the great job you did on removing
the hail damage on my new Pontiac Trans
Am.
I could not at first believe my eyes, but
Pro Dent was able to remove every dent from
my car. I would highly recommend your services
to any one who has experienced the devastation
of having one's car damaged by a hail storm.
I greatly appreciate your attention
to detail and the way this work was expedited. If
I ever experience hail again you will be
my first call.
Again thank you for a job well done.
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Being a new resident in this area, I did
not realize the damage that hail could do to
a brand new Lexus. It is very disheartening to
see a new car completely dented from bumper to
bumper.
Your work to restore the car to a
better-than-new condition is absolutely unbelievable.
And your follow-up has been superb. I
have recommended your services to many other
people.
Thanks again for taking care of my car.
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This letter serves as a follow-up to our
brief conversations which we had after the hail
damage was repaired on the aforementioned vehicle.
I cannot express enough how incredibly impressed
I am with the repair work you and your staff
performed. As you may recall, my wife and I spent
at least 5 to 10 minutes trying to find any evidence
of hail damage after the repairs. We found absolutely
NO DENTS what-so-ever. Not even a blemish could
be found. The best part of the whole experience
is knowing that I still have my "factory
finish." As you and every other body shop
knows, the "factory finish" is superior
to any subsequent finishes.
You are to be commended
on your professional approach to
doing business. I made an appointment
to drop off the car and was given
a completion time. It was in on-time
and out on-time. Outstanding!
If you ever need a reference, simply
display this letter.
By copy of this letter, the insurance company
and the financing company will be notified
of the complete satisfaction concerning the
repairs. In addition, they will know what kind
of business you run and quality of work that
can be expected on any other claims which would
be best served by utilizing this method of
repair. This is the way to go!
Thanks again from One extremely satisfied
customer.
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A few weeks ago my car received some damage
to the right front door (my wife claims the fence
post next to our driveway
jumped out and attacked it). I went to two paint & body
shops to find out how much this malicious fence
post assault was going to cost me. Each shop
said that the car would be out of service for
two days for the repairs that "would make
the car look like new". The cost of this
was quoted at $185.00 and $205.00 respectively.
Out of curiosity I then inquired into your
advertisement in the Dallas Morning News. I
stopped by your facility to see if your dent
removal process would apply to my car and to
also view examples of your workmanship. I was
impressed. I was assured that the same quality
repair could be done to my vehicle as well
for a mere $75.00, and would only require the
car being tied up for a couple of hours! This
was much less than half of the other quotes
for the same results.
I dropped the car off at noon today
and was told that it would be ready by 2pm.
When I returned to pick up the car I found
that it was a perfect reflection of quality
workmanship. Not only was the original
paint and sealant retained, but you could
not see ANY signs of the dent in the metal.
Hopefully, I (or my wife) will not encounter
anymore aggressive fence posts, but if I should
require repairs for minor "dents and dings" I
will certainly come back to your shop.
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